![]() Many of the workers have served multiple Presidents, and for that reason they call themselves lifers. The full story of the residence staffers’ ecosystem is rarely told. By the end of the morning, they had set out the Bidens’ family photographs and stocked the kitchen with the family’s favorite foods. And, as they always have, the residence staff pulled it off. “Imagine your house is being used for a TV show while you were moving, and no one could know you were moving,” Jason said. The move was conducted while keeping up appearances for a nationally televised Inauguration celebration later that night. “If you could carry something, it wasn’t going down the elevator,” Jason said. “The East Room is chock-full of boxes.” The White House’s two elevators, only one big enough to move furniture, were in constant use. “The White House is not big,” another career White House employee, whom I will call Jason, said. The move unfolded at a rapid but methodical pace, with boxes upon boxes stacked and transferred between the historic rooms. ![]() With or without Harleth, the residence staff soldiered on. The Biden White House hedged on the matter, telling CNN that Harleth was “let go before the Bidens arrived.” (The Trumps could not be reached for comment.) Harleth was shocked at the time, but a week later he told me, “Every family deserves to have the people they want there.” But, Harleth told me, shortly after eleven o’clock on January 20th, less than an hour before the official Presidential changeover, one of the last remaining Trump officials, in the Office of Administration, came to Harleth’s office and told him that the Bidens had requested his departure. Harleth wanted to make a good impression on Joe and Jill Biden, who could have extended his tenure. “They wanted these rooms to look like a high-end hotel,” the worker added. ![]() In the frantic final hours, the creative manager was laying out guestbooks and new stationery, filling the bookcases with decorative plates and candles, and staging throws on furniture. Early in the Administration, he had hired a “creative manager,” and on Inauguration Day Harleth enlisted that person to make the upstairs rooms look “ ‘Architectural Digest’-ready,” a residence worker said. Hired by the Trumps, in 2017, Harleth had previously been a rooms manager at the Trump International Hotel in Washington, D.C. But, under a new White House chief usher, Timothy Harleth, the transition became a far more ambitious affair. If a departing family took a personal sofa with them, the staff replaced it with one from the White House collection, so that the incoming family need not walk into a bare room. In previous transitions, the residence staff brought the White House to a state of as-ready-as-possible without making major changes until the new First Family arrived and redecorated. At risk of falling ill with the coronavirus, staffers worked in close quarters to transform the upstairs rooms of the White House, where the windows don’t open and are paned with thick, bulletproof glass, in accordance with the strong preference of the Secret Service. White House transitions typically demand superhuman effort, but this year’s was among the most physically demanding in recent memory. For several weeks, many of them had worked sixteen-hour days preparing for the transition-the approximately six-hour-long window between when the Trumps would depart and the Bidens arrive. Before Inauguration Day, the White House residence staff were already exhausted.
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